frequently asked questions

Q	A
Q: What materials does BuySand.com offer?	A: We offer a wide range of bulk construction and landscape materials, including: Sand (Masonry, plaster, fill, play sand, and mixes), Gravel & Rock (Crushed rock, road base, pea gravel, and decorative stone), and Soil & Dirt (Topsoil, fill dirt, garden soil, compost, and specialized landscaping blends).
Q: How do I calculate how much material I need?	A: We recommend using the Calculator on our website. Simply input the dimensions of your project area (length, width, and depth/height), and it will estimate the cubic yards required for your project.
Q: Is there a minimum order quantity for delivery?	A: Our materials are sold in bulk quantities, typically starting at a minimum of 1 cubic yard. Please check the specific product page for the exact minimum for the material you are interested in.
Q: Can I mix different materials in one order?	A: Yes, you can order multiple different materials. However, each material will be delivered separately in its own truck, which may affect the total delivery cost.

Q	A
Q: How is the total price for my order calculated?	A: Your total price includes two components: Material Cost (based on the quantity ordered) and the Delivery Fee. The delivery fee is calculated dynamically based on your specific delivery address (zip code) and the volume of material. All costs are itemized clearly before you finalize your purchase.
Q: What forms of payment do you accept?	A: We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure online ordering system.
Q: Are there discounts for very large or commercial orders?	A: Yes, we offer competitive bulk pricing. If you require a high volume of material for a commercial or large-scale project, please Contact Us or call us at 800-777-6299 for a customized quote.

Q	A
Q: What areas do you deliver to?	A: We proudly serve the Greater Los Angeles area and surrounding communities, including the San Fernando Valley, Westside, South Bay, San Gabriel Valley, and parts of Orange County. You can confirm your location is in our service area by entering your zip code during the online ordering process.
Q: How quickly can I get my delivery?	A: Delivery lead times vary based on material availability and current scheduling demands. During checkout, you will be prompted to select an available delivery date that works for your project timeline.
Q: How will the materials be delivered?	A: All bulk materials are delivered by dump truck. The materials will be deposited in one pile on your property in a safe, accessible location, typically your driveway or curb-side. Our drivers require a clear, level space with no overhead obstructions (like power lines or low-hanging trees).
Q: Can the driver place the material over a fence, wall, or into a garage?	A: For safety and liability reasons, our drivers are unable to dump material over fences or walls, nor can they maneuver the truck to dump inside a garage or on public sidewalks. The drop-off location must be a safe, level, and legally accessible area on your private property.